Terms of Service
Last updated: December 2024
1. Introduction
These Terms of Service ("Terms") govern your access to and use of the services, websites, and applications (collectively, the "Service") provided by Marketplace Labs Ltd ("Company", "we", "us", or "our"), a company registered in England and Wales under company number 13706932. By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Definitions
"User" refers to any individual or entity that accesses or uses the Service. "Account" means the account you create to access our Service. "API" refers to our application programming interface that allows you to integrate with our platform. "Content" means any data, text, files, information, or other materials uploaded, submitted, or transmitted through the Service.
3. Account Terms
To access certain features of the Service, you must create an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must provide accurate, complete, and current information during registration and keep your account information updated. You must be at least 18 years old to use this Service. We reserve the right to suspend or terminate accounts that violate these Terms.
4. API Usage
Access to our API is subject to rate limits and usage quotas as specified in your subscription plan. You agree not to circumvent or attempt to circumvent these limitations. You must not use the API in any way that could damage, disable, overburden, or impair our servers or networks. API credentials must be kept confidential and not shared with unauthorised parties. We may modify, suspend, or discontinue API access at any time with reasonable notice.
5. Payment Terms
Paid features of the Service are billed in advance on a monthly or annual basis. All fees are exclusive of VAT, which will be added where applicable. Payments are non-refundable except as required by law or as explicitly stated in these Terms. We reserve the right to change our pricing with 30 days' notice. Failure to pay fees may result in suspension or termination of your account.
6. Intellectual Property
The Service and its original content, features, and functionality are owned by Marketplace Labs Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of any Content you submit through the Service. By submitting Content, you grant us a worldwide, royalty-free licence to use, reproduce, and display such Content solely for the purpose of providing the Service.
7. Data Protection
We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR. You are responsible for ensuring that any personal data you submit through the Service is collected and processed lawfully. If you process personal data on behalf of third parties using our Service, you must have appropriate data processing agreements in place.
8. Limitation of Liability
To the maximum extent permitted by law, Marketplace Labs Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability for any claims arising from or related to the Service shall not exceed the amount paid by you to us in the twelve months preceding the claim. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
9. Termination
You may terminate your account at any time by contacting us. We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. We will retain and may delete your data in accordance with our data retention policies.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at: Marketplace Labs Ltd, 85 Great Portland Street, London, W1W 7LT, United Kingdom. Email: legal@mplabs.co.uk