Member Portal Development

Custom member portals for gyms and fitness studios

Your members expect to book classes, manage their membership, and track their progress online. Generic gym software forces you into their workflow. We build member portals that work the way your gym actually operates — your brand, your rules, your member experience.

What we build

Member portals that reduce admin overhead and improve the member experience.

Member profiles

Member accounts with personal details, membership status, booking history, and progress tracking. Self-service updates, fewer admin calls.

Class booking

Members book classes directly. Capacity limits, waitlists, cancellation policies, and automated reminders. No more spreadsheets.

Membership and payments

Recurring billing, membership tiers, freeze periods, and payment history. Stripe-powered with automatic retry and dunning.

Attendance and analytics

See who's coming, when they're coming, and which classes are popular. Data to inform scheduling and retention decisions.

Notifications

Email and push notifications for booking confirmations, class reminders, membership renewals, and promotional messages.

Access control

Integration with door access systems, QR check-in, or PIN entry. Members in, non-members out, no front desk required.

Pricing and timelines

Every project is scoped individually, but here's what typical builds look like.

Web-based member portal

Responsive web portal members access on any device. Booking, payments, and profile management without an app download.

Timeline6-10 weeks
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Portal with native app

Web portal plus branded iOS and Android app. Push notifications, offline access, and home screen presence.

Timeline10-14 weeks
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Portal MVP

Core booking and payment features to validate the concept. Expand based on real member feedback.

Prices depend on features, integrations, and complexity. We provide fixed quotes after a discovery call — no surprises.

Case Study

Shala Studio: Yoga teacher booking platform

We built Shala Studio as a booking and class management platform for independent yoga teachers. Single shareable link, class booking, payments, and teacher discovery. The same approach works for gyms that need member-facing portals built around their specific model.

  • Single link replaces 5+ tools
  • Live and onboarding teachers
  • Built-in discovery for students

Frequently asked questions

Why build a custom portal instead of using existing gym software?

Generic gym software is designed for average gyms. If your business model doesn't fit — unusual membership structures, specific class types, integration needs, or brand requirements — you end up fighting the software. A custom portal is built around how you actually operate.

Can you integrate with our existing systems?

Usually yes. We've integrated with payment providers, access control systems, email platforms, and various third-party tools. If there's an API, we can connect to it. If there isn't, we can discuss alternatives.

Do members need to download an app?

Not necessarily. A web-based portal works on any device without an app download. If you want push notifications and home screen presence, we can build a native app alongside the web portal.

How do members log in?

We typically use magic link authentication — members enter their email, click a link, and they're in. No passwords to remember or reset. Alternative auth methods are available if needed.

What happens with our existing member data?

We migrate your existing member data into the new portal. We've handled migrations from spreadsheets, legacy software, and manual records. Data integrity is verified before launch.

Ready to build your member portal?

Tell us about your gym or fitness studio. We'll discuss what you're trying to achieve and whether a custom portal is the right solution.

Prefer to talk? Book a discovery call and we'll walk through your requirements together.